This three-day course is provide direction and best practice guidance for the design and application of records Management practices, processes and functions so that there is  efficient and systematic control of the creation, receipt, maintenance, use and disposition or records, including processes for capturing and maintaining evidence of and information about business activities and transactions in the form of records. 

It identifies the resources: people, policies, procedures, technology and tools necessary to create and sustain organizational records and the recordkeeping function 

This course introduces international standards and best practices in records management. It outlines the core components of records and principles that need to be understood before implementing records management.

It aligns recordkeeping to business processes and operational, financial and legal risk. It identifies and explores synergies between records management and risk, compliance management and quality management.